Indian Academy of Aeronautical Technology         TRAINING INCLUDED : History of Aviation Aviation Abbreviations Airport & Airlines terms & Codes Emergency        First Aid        Equipments        Procedures Resume Writing Preparing for an Interview What makes a successful candidate Group discussions Basic responsibilities of an Airhostess / Steward Passenger care Understanding our emotions Active Listening Body Language Managing difficult customers Managing stress Self confidence Types of behavior Using positive words The art to good conversation Making your voice interesting Telephone etiquettes Creating rapport on the telephone How to handle complaints The art of staying silent Coping with nervousness and stress While giving interview Grooming        Stages of make up        Personal hygiene        Appearance and postures   Cabin crew Training in India The Academy | Aeronautical Engineering | Pilot Training | Air Hostess Training | Other Courses  |  Photo Gallery Copyright © 2007 Indian Academy of Aeronautical Technology, Lucknow, India. Best viewed with 1024x786 pixel resolution. This is a Global Webs Link creation